Love Travels Backward

It is never too late to say what we need to say.

Practical Magic is one of my favorite movies, which is particularly intriguing as I didn’t really like the book. There you have it, though, as almost everyone has experienced: loved the book, hated the movie; liked the movie, despised the book. It’s pretty rare to enjoy both equally.

But I’ve gone off on a tangent. Among the many reasons that I favor the movie is a single line at the end, when character Sally Owens’ asks in a voice-over, “Can love travel backward in time to heal a broken heart?”

And the answer to that question is, as I have only recently learned, a resounding yes.

You see, when my mother died in 2010, my family was, and had been for some time, sundered. Maternal problems compounded of mental illness, unending lies, drug use, physical abuse, and alcoholism meant that one of my brothers had not spoken to anyone in the family other than myself and my daughter for twenty-plus years, while my other sibling, dealing with a raft of personal issues that had resulted in poverty and homelessness, was also usually incommunicado. My daughter and I, declaring ourselves Switzerland, stubbornly maintained neutrality in the midst of all this dissension. (Unfortunately, unlike Switzerland, we didn’t have all the family money holed up in anonymous bank accounts!)

But being neutral often also meant rarely seeing or hearing from most of our family members except at holidays. It was a lonely position to uphold, but we would not cut ourselves off from anyone.

Finally, about a year and a half after Mom passed away, my older brother and my father reconciled at last. The relief I felt was palpable. Our Dad wasn’t getting any younger, and I did not want him to go down into the darkness without his oldest son as part of his life. Meanwhile, following another rocky couple of years, my younger brother found his feet at last, and, moving to another city, got a good job and found a stable relationship, finally seeming happy and secure.

Enter 2021… Dad, who had been terrifically healthy until about his 89th year, had been visibly failing as he moved into his 90s. Hospitalized in late June, he quickly spiraled downward, never returning home, and finally dying in December of that year.

The burden of his care during those months fell primarily upon my older brother and me, although we found ourselves fortunate enough to have relatives and family friends who pitched in to help. I honestly do not know how people without friends and family survive situations like this. Even splitting the ticket, the work was relentless, and it did not end with my father’s death, for we still had to clear his home of 58 years’ worth of accumulated possessions before it could be sold.

Eventually, though, all was completed: funeral held, estate inventoried, bills paid, possessions distributed, house sold—all the painful minutiae of a person’s passing completed, finalized, finished, done.

It was during this conclusion that my older brother explained to our younger sibling the final distribution of funds according to our father’s will. He described the co-executor’s fee that Dad had included, explaining that it meant I would receive a little extra from the estate. Concerned that there might be some misunderstanding over this, he’d prepared a straightforward explanation: not just that I had been there to help throughout the six months of our father’s dying, but had stepped up to do the majority of the work in cleaning out Dad’s home.

It was at this point that my brother said the words that, for me, lifted a burden that I had not even realized I’d been carrying for twelve long years: he acknowledged to our sibling, “Neither you nor I were there when Mom died. Our sister handled it all: the weeks at the hospital, the funeral, cleaning out all mom’s hoarding, and taking care of Dad for months until he was back on his feet again. Now that I’ve been through it, I’ve got a real appreciation of what she handled all alone. That’s another reason why she deserves this extra money.” Perhaps not surprisingly, hearing this, our younger brother completely agreed.

But for me, that acknowledgement—not the money, but the words—lifted an almost unbearable weight that I did not even know I had been shouldering.

With my older brother’s admission, and my younger brother’s agreement, love—appreciation, respect, acknowledgement—travelled backward in time to heal the portion of my heart that I was unaware had been broken during the excruciating weeks that my mother lay dying, and the painful aftermath of her passing.

Twelve years later, my heart is lighter. The memories of lonely responsibility are cleansed. And all because the words, words I did not even know I needed so desperately to hear, were spoken at last.

Love travelled backward in time to mend my broken heart.

It is never too late to say what we need to say. And it is never too late to hear what we need to hear.

You might also enjoy reading “The Speech of Angels”, which you may locate in the Archives, below, from October 24, 2017.

The Many Faces of Hate

I’d originally planned a different post for today. But in honor of the innocent victims of the Uvalde mass shooting, I chose to rerun this post from June 24, 2020. It may not seem apropos at first, but please just keep reading

While a young woman, I had a coworker—let’s call her Angela–who endured troubling memories of her paternal grandmother. At the time I knew Angela, I’d just begun re-establishing a close relationship with my own paternal grandmother; years of family squabbles had kept us apart. So I was shocked to hear of the treatment this likeable woman had received from her grandmother.

Angela explained that Grandmother absolutely despised Angela’s mother—had hated her from the very day Mom and Dad began dating. It’s been 40-odd years since our conversation, but I still recall the troubled expression on Angela’s face as she told me that her mother and father tried countless times to heal the sorry situation. Sadly, nothing had ever worked.

But Grandmother’s hatred extended to, when they arrived, the children of the marriage. She never put aside her contempt for her daughter-in-law for the sake of her grandchildren, who were, after all, her son’s children. No, in ways both overt and subtle, Grandmother made certain that those youngsters knew that they did not measure up to her other grandchildren. Her favored grandchildren were not “contaminated” by a birth relationship to the despised daughter-in-law.

Angela recounted Mean Grandmother’s worst insult, which centered on the kids’ school photos. One wall of Grandmother’s house displayed her grandchildren’s school pictures. But the photos of Angela and her siblings were not flaunted among the rest. Instead, they were hung in the bathroom, facing the toilet.

Hearing the ache and indignation in Angela’s voice as she described this stinging memory, I felt heartsick on her behalf. To be the victim of such spite and cruelty from a person who should have loved her unconditionally—well, it stunned me.

The memory of that conversation has never left me. Many times after our discussion I daydreamed, inventing scenarios to bring resolution and revenge to my coworker’s bitter experience: Of all the Grandmother’s children, only the marriage of her son and despised daughter-in-law thrived. The marriages of all her other children failed, and bitter divorces meant that she was separated from her favorite grandchildren. Or: Mean Grandmother lived out her final days quite alone and helpless in a substandard nursing home, visited by no one except the despised daughter-in-law. Or, best of all: Those other, favored grandkids all grew up to be ungrateful little wastrels who scammed Grandmother for money, became drug addicts and alcoholics, and were jailed for multiple crimes. Meanwhile, Angela and her siblings lived quietly successful, happy lives, but obviously never bothered with the Mean Grandmother who had treated them so badly.

That’s not the way life works, of course. Mean Grandmother probably wound down her life warmly surrounded by the love and attention of the children, in-laws and grandkids she preferred, smugly self-satisfied with her contemptible treatment of her reviled daughter-in-law and unloved grandchildren.

Hatred can wear so many faces! It can be disguised as the face of a grandparent or an in-law; someone who should be both loving and beloved, but is instead malevolent. It can wear the face of an abusive spouse or parent, or even a job supervisor. It can focus on skin color, or ethnic origin. It can manifest as religious or even generational intolerance. It can be masked in passive aggression, calling itself teasing when it is in fact intentional torment and insults.

Or it can wear the face of a total stranger.

This last really struck me, and is the reason I recalled my former coworker’s sad little tale, as I sat one recent morning watching a video examining the causes and motives behind the many mass shootings of recent times. Unlike the malicious Grandmother, these cases so often involve total strangers who go on a rampage, wounding and murdering innocents with whom they have absolutely no connection. Is it easier, I wondered, to do so? To harm those with whom a person has absolutely no relationship? To wear the mask of a stranger, and see, not other human beings with lives and loves of their own, but merely unimportant specks on the rim of the mask’s limited vision? Is exterminating unknown strangers guilt-free?

Or does it all—murdering strangers or murdering the spirit of those who should be loved ones—come with consequence?

I have no answers. I only know that I clicked off that video, and sat, remembering Angela’s long-lasting emotional wounds. Then I sighed and selected some financial work I needed to do on my computer. But as I tapped the mouse, I noticed in surprise that my face was wet, and that tears had splashed onto my keyboard.

I had not even realized that I was crying.

Hard as it is to believe sometimes, there are also faces of kindness in this world. If you want to believe in that, please read the true story of “The Miracle on Route 16”. You may locate it by scrolling to the Archives, below. It was published on November 4, 2017.

It’s All Just Stuff (Mary’s Teacups)

I thought about Mary’s teacups continually as I cleared out my father’s home following his death.

My late mother-in-law, Mary Chifos, had the most marvelous set of teacups. Each of the six cups displayed a single flower on both saucer and cup exterior, as well as within the teacup itself. But the loveliest thing about each of these teacups was that cup and saucer were each fashioned to resemble the flower displayed. The daffodil cup was formed into the trumpet of the flower, with the saucer its crown; the rose cup and saucer were gently sculpted into the shape of petals.

Mary, who loved to give dinner parties, always served after-dinner coffee in those cups. I usually chose the rose teacup for my beverage, appreciating my coffee even more when served in her beautiful china.

But Mary became ill with the utter devastation that is Alzheimer’s disease, and I, by then divorced from her son, had no say in her care. Her lovely little apartment was abandoned, along with most of her things. I never knew what became of her exquisite tea set—the cups that should have been left, if not to me, then to my daughter, Mary’s only grandchild.

I thought about those teacups continually when, throughout the first months of 2022, I endured the difficult process of clearing out my father’s home after his death. Dad was not precisely a hoarder, but disposing of 58 years worth of accumulated household goods and personal possessions is, nevertheless, a substantial effort. It’s a recipe stirred together of packing to move an entire household, blended with nostalgia, and spiced with pinches of grief, disbelief, and sometimes even wrath. Every possible bit of disorder and disorganization is on high display, infuriating to the nth degree (“Dad! For the love of God and little green apples, why did you save EVERY checkbook register from 1964 onward? Why were none of your personal papers filed, so that we could locate the information we need?!”)

There were many things that had been undoubtedly precious to my Dad, but meant nothing to us, his survivors, as well as numerous items that were just the opposite. Not being Roman Catholic, I cared nothing for the silver-and-crystal rosary I discovered in his bedside table, and gifted it to a devout family friend. But I was delighted to have a set of inexpensive turquoise water glasses that he didn’t even use, but which matched my tableware.

I suppose, in the end, that’s what it all comes down to: not the financial value of a possession, but whether it is valued, and by whom. Mary cherished her teacups, and I, had they been given to me, would have done so, also. But the people who inherited them cared nothing for the set. I suppose they were dispersed to a charity or resale shop.

Mary Ellen Set

I, meanwhile, have spent years searching for and collecting similar cups, never finding the precise teacups that were Mary’s, yet reassembling a comparable set in her memory and honor; treasuring them, as she did hers.

But the experience of losing items I would have prized, coupled with that of sifting through nearly 60 years’ worth of my father’s accumulated detritus, has caused me to look at my own home and possessions with a very different eye, and to remember my grandmother’s remarks after having to clean out the home of her three sisters when the last of them passed away. Determined that no one would ever have to endure what she had done in emptying that house, Grandma began to organize her personal property. She collected music boxes; now she went through the entire collection and wrote on the underside of each the name of the person who had given it to her, so that upon her death each could be returned to the giver. Grandma cleaned out paperwork and told trusted people (and, sadly, in one case, someone who could not be trusted) where her few valuable possessions were hidden.

Now I, taking a leaf from my Grandmother’s book, and remembering the all-too-recent experience of cleaning out my father’s home and property, have begun the arduous process of organizing and clearing my own personal possessions. Tons of paperwork has already been shredded, and books sent to a charity shop. A huge box of photos awaits examination, to be pared down to the most precious few that might mean something to my survivors. Notes have been appended to a few books, explaining why they meant something to me, or whether they might have actual monetary value. Information that my survivors might need has been organized and filed.

This will be, I realize, a long, slow process, and one that requires constant upkeep: to make my home orderly for those who will, once I am gone, have to sift through everything I owned. And, with the exception of (I hope) my written works, and no matter what I annotate or explain, I know that they will decide to keep only what is truly meaningful to them, personally.

For now I truly understand that, in the end, no “thing” has importance unless it is appreciated and cherished. In the final estimation, it’s all just stuff.

If you found something you liked in this post, then please consider scrolling to the Archives at the bottom of this page, and reading “A Memory Walk” from September 11, 2019. And, as always, feel free to re-post this blog, with attribution, elsewhere.

My Shabby Old Green Armchair, Redux

We imbue the physical objects in our orbit with worth, adding to them a value far beyond their price.

My old green armchair was on its last legs, almost literally. It was growing ever more shabby…and ever more comfortable and comforting. It was just an overstuffed chair, not even a recliner, but that scruffy old chair was my salvation for at least 15 years. It’s been the chair where I sat to read every morning since my retirement, sunlight pouring in from the living room window behind me. It’s the chair where my cat Lilith has come almost daily to lounge across my chest as I sprawl in the laziest position, my feet propped on the ottoman in front of me. It’s the chair where I collapsed, feverish, coughing and wheezing with what was quite likely Covid one December night in 2019, feeling sick enough to die, after what had already been a long, long day spent at the hospital with my even-sicker Dad. It’s the chair where I cuddled my cranky little grandbaby, trying to soothe her to sleep as I watched her through the night. And it is the chair beside which I knelt to stroke and kiss my darling little black cat, Belladonna, who lay there so peacefully and quietly as she began her journey across the Rainbow Bridge.

The green armchair wasn’t new even when I bought it. In the early 2000s, I’d discovered a store which sold second-hand hotel furnishings—sturdy pieces which were still in good shape, usually disposed of because a business was remodeling. In the days before bed bugs had become a resurgent menace, these pieces were an excellent bargain. The furnishings had heavy-duty springs and were covered in substantial, thick fabrics; upholstery meant to last through the worst that careless guests could offer. Best of all, the pieces were within my limited price range. So I bought a set consisting of a sofa striped in bottle-green, rose pink and fawn, with two matching bottle-green chairs.

The sofa had already seen the most wear, but still lasted a good eight years; I finally disposed of it when moving from an apartment to my little condo. The two bottle-green armchairs, though, moved with me. Despite being a pair, one was a bit more worn than the other, and finally, its springs sagging, gave up the ghost. Prior to putting it out on the curb for heavy trash pickup, though, I removed the fabric from the seat. A bit of cutting and stitching turned the rescued cloth into slipcovers to disguise the worn arms and back of the remaining chair.

It was those covers which were themselves now beginning to show wear. Picked at by cat claws and rubbed a thousand times by my forearms (and, regrettably, my knees, as I’ve sat sideways on the cushion with my legs slung over the arms), the covers were growing shiny with use and knobbly with picked threads. When they went at last, there was no reprieve for my shabby old green armchair. But saying farewell to it was genuinely sad.

It’s strange how these little bits of household detritus worm their way into our hearts and memories and lives, becoming more than just the sum of their being. Yet it happens. A wall is not just a wall, but a record of a child’s growth; a stuffed animal not merely a toy, but the friend that comforted us throughout our childhood, and one whom we cannot bear to abandon. And, for me, a chair that is not simply an old, battered, and comfortable armchair, but the foundation of a hundred precious and important memories. The more spiritual among us may scoff at this habit of making a material object something more than it seems, deriding our connection as a foolish physical attachment, and perhaps they are right. But there it is, nonetheless. The broken down beater that was one’s first car, or the too-small first apartment; the maple tree climbed by a succession of children, itself grown tall from nothing but a spindly little volunteer; the old rocking chair that comforted many a sick child—they mean something to us, these little incidentals in our lives. We imbue them with worth, and they take on a shining patina thereby.

Yesterday, with my son-in-law’s help, I dragged that battered, sad, and wonderfully comfortable easy chair to the curb to await the trash truck. Chairs don’t have souls, of course. But I nevertheless patted the back as we set it in place, saying (yes, aloud; my neighbors already know I’m crazy), “You’ve fought the good fight, old thing. Well done, thou good and faithful servant: Well done.”

I don’t suppose the new, giant puffy rose lounger will last nearly as long or ever mean as much, but as I put it into place in the living room, I slapped the back lightly and told it, “You’ve got some very big shoes to fill, youngster.”

If you enjoyed this post, you might also like the essay, “My Blue Willow Tea Set”, which was posted June 26, 2018. Scroll down to the Archives link to locate it.

Tales of the Office: Jackass Bosses I Survived!

Administrative Professionals don’t need flowers. They need respect and a raise!

Every time I find myself sliding into “Retirement Guilt Phenomenon”, I remind myself not just of the forty-four years I worked full-time, but, even more importantly, the incredible number of truly awful supervisors I endured.

Their names are legend. Actually, some of their names were Schuster, Tom, Lois, Gloria, and Evil Troll. (There were others, but these were the most memorable.)

And I, the lowliest of the low (and trust me on this one: in an office environment, there is hardly any lower life form than the formerly-known-as-secretary-now-called-Administrative-Assistant-same-shit-different-title) anyway, lowly little me survived them all to emerge, victorious, un-fired, and finally, safely and happily retired. (Here picture middle finger extended high into the air. Perhaps on both hands.)

For, let’s face it: some of these people—no, a lot of them—were genuine jackasses.

Schuster was the first one, and, no, I don’t recall his given name, because we lowly file clerks were not permitted to speaketh it aloud. He was addressed, always, as Mr. Schuster.

To be fair, the toxic environment in which Schuster operated contributed to his view of himself as sitting enthroned high upon Mt. Olympus while we mere worker bees scurried far below, just waiting for his thunderbolts to fall. This being in the early 1970s, conditions existed at

IMG_20220521_143240532_1
An iconic “Railroaders” coin bank.

“Railroaders” (the nickname with which we parodied the bank) that would now be unthinkable. Sexual harassment and promotion-by-office-affair were the norm, yet male and female employees were segregated into separate lunch lounges. Female employees were required to wear hideously ugly, uncomfortable polyester uniforms, because women could not be trusted to dress appropriately for business. (!) Resembling the office of Nine to Five infamy, it was a sadly real hell where Schuster reigned supreme, with we, his “girls” ensconced in a tiny back room, invisible to the public and even most of the other employees. Funnily enough, fifty years on, I can’t really recall the precise events that made me completely despise Schuster, but any person who supported and empowered such a revolting office environment deserved a whole lot worse than mere contempt.

Next came Tom. Promoted to first-time supervisor of a group of, yes, female secretaries and clerks, he solved every problem by creating worse problems. One coworker had the habit of taking overly-long breaks and lunch hours, while the other half-dozen of us adhered to the correct schedule. When confronted by our complaints regarding the unfairness of this situation, his solution was to institute a system of rolling breaks and lunch hours, so that we never knew from one day to the next what our schedule would be–thereby punishing all for the misbehavior of one. A wiser supervisor finally intervened, but the damage was done. After that, we all pretty much came and went as we pleased, Tom and schedules be damned.

Then there was Lois. Ah, the joys of working for a self-important, dictatorial, tyrannical, officious narcissist! This was one time in which difficult lessons (learned by careful management of a relative who suffered from Borderline Personality Disorder) came in handy. Extremely handy. Despite an occasional road-bump in which I upset Lois’s self-delusional little applecart, I survived several years under her autocratic rule, even emerging with a favorable employee rating. But it was a near thing, always. I did a bit of a happy dance when Lois moved on to greener pastures, there to devastate a fresh raft of hapless victims.

And how could I forget Gloria, the supervisor who always assumed that everything was my fault. I came within inches of being fired one day, saved only by the honesty of another employee, when the message regarding an important meeting requested information on the wrong topic.

Following the meeting, Gloria stormed back into the office like the proverbial fire-breathing dragon, furiously telling me to start packing my bags. Thankfully, the secretary who’d sent the message intervened, corroborating that I’d been given an incorrect request. Gloria, neither shamefaced nor apologetic, simply told me I was off the hook. But, neither then nor any of the other hundred times it happened during her tenure, did she express any regret for her immediate assumption that I was at fault.

Finally there came Evil Troll, the sexual harasser. The female sexual harasser who backed me (and other women) into corners to invade our body space and sometimes press her extremely large breasts up against us; who made constant sexual innuendos in work conversations…and got away with it. Because in the 1990s we knew the cards were stacked against us. We had children to support, jobs we had to keep. Decades later, I turned cartwheels and handsprings when the Me, Too movement evolved, recalling Evil Troll and everything she put me through until I escaped to another job.

Every office worker has tales like this, some (many) I’m sure, far, far worse. To them I say: I salute you. I know what you’re enduring. Stay strong, keep on, and emerge, eventually, the victor on the other side. Or, as the mock-Latin saying goes, Illegitimi non carborundum.

Happy Administrative Professionals Day! If you enjoyed this essay, you might also appreciate Administrative Professional (or, A Tale of Popularity). You can locate it by scrolling to the Archive files, below, from April 25, 2018.

My Dad Called the Japanese “Japs”

Just the way in which a name is said can be an insult.

Photo for ObituaryCropMy Dad, who died in 2021 at the age of 92, called the Japanese “Japs” to the end of his days, despite the fact that he never fought in WW II.  He was an adolescent and then a teenager throughout the war years, patriotically watching the newsreels and reading newspaper reports of the war.  But he never encountered battle with the Japanese.

Instead, Dad spent most of his adult lifetime working in the industrial fastener industry. Japanese manufacturers were often his industry’s strongest competitors.  I suspect that this fact had more bearing on his biased nomenclature than the actual events of WW II.

Later, following the events of 9/11, Dad despised all Muslims with the same loathing he had always bequeathed the Japanese.  I’d taken him to the zoo one Father’s Day when he was in his 80s, and, as we were leaving, we saw an American serviceman, in uniform, with his Muslim wife and children.  Dad simply glared.  “I don’t like seeing that,” he remarked to me, his words clipped and angry.  “I just don’t like seeing that.”

Knowing my Dad as I did, I was not surprised, although dismayed.  “For the love of heaven, Dad,” I protested, “not all Muslims are terrorists!”  But he shook off my words as a dog shakes off water.  To him, just as the Japanese would always be “Japs”, so all Muslims were terrorists and fanatics.

Yet despite the fact that his own brother fought during the Korean War, while Dad himself lived through the horror of Vietnam, watching the carnage on the nightly news (always fearful that my older brother would be drafted and seeing the sons of his friends and neighbors go off to fight and die in an undeclared war)–well, despite all of this, Dad never referred to Asian people using the horrendously insulting “gooks”.  I’m uncertain why this was.  Perhaps he just never encountered that derogatory  term.

Dad once forwarded me a video of a meeting in which a Muslim woman in the audience stood to ask the panelists a question about fighting the sick ideology of Muslim terrorists without harming the hundreds of peaceful, law-abiding Muslims worldwide.  The panelist who responded did so by making a number of very valid points about the innocent, peaceable people of Germany, Italy, Japan, and a half-dozen other countries, all of whom were led into wars they did not want and would never have begun, by a fanatic minority leadership.  The panelist’s points were compelling, but the manner in which she made her remarks was a discourteous rant.  Her voice grew more and more strident and agitated until she was nearly shouting.  Her fury was quite out of proportion to the reasonable question posed so courteously by the young Muslim woman. When I replied with this perspective on the video, my Dad chose not to respond.

But I find that it’s all too easy to dehumanize an entire group, a full spectrum of humanity, in order to justify evil behavior of our own.  All we need to do is label both the good and bad apples with an insulting sobriquet – to call them honkeys or the reviled N-word,  or redskins or spics,  kikes or Micks, Japs or gooks or Krauts.  We don’t really even need to come up with a nasty name; just the very way in which the word is said, spitting it out (“Jews!”) can be enough of an epithet.

So, no matter how much I loved my Dad, I continued gently suggesting the correct nomenclature — yes, even in public — when he spoke of  “the Japs”.  I mildly reminded him of the hundreds of peaceful and law-abiding Muslims who are not terrorists, and that an entire group of people cannot be defined by an ideologically sick few.

It’s unlikely that my remarks made any difference at all to my father’s worldview.  But I always felt better for having spoken.

Despite the way it might sound, I posted this essay to honor my Dad–my contrary, opinionated, self-proclaimed “mean old Wop” Dad–who would, had he lived, have turned 93 just a few weeks ago.  And if you appreciated this essay, you might also enjoy, “Same Argument, Different Decade”, from January 19. 

A Candle in the Darkness

On Monday, a much loved relative will be having the same surgery as I had, five years ago, when I wrote this blog post.  I am reprinting it for her.

A few days before I was to have surgery, a close friend asked me to confirm the time that my operation would be starting. She would, she explained, be lighting a candle for me at that moment, and sending me her prayers and love.

I’ve always found that the most terrible moment of any surgery is that short, frightening journey as one is wheeled down corridors into the operating room.   The unutterable sense of loneliness cannot be described to anyone who has not had this experience.  I liken it to the final journey of death.  Friends and family in the pre-op room have hugged and kissed one goodbye, and then one is completely alone, facing an unknown.  No matter how simple the surgery, everyone experiences that nagging dread that they might not awaken from the anesthetic.  Everyone wonders if hands, feet, arms, legs, fingers, toes, will all function afterwards, or be forever paralyzed.  Everyone is aware that sometimes, in surgery, things go wrong.

Only once, as I was being taken to surgery, did the orderly pushing the gurney seek to lighten my sense of trepidation. Had I ever had surgery before, she asked, and when I answered in the affirmative, she patted my shoulder and said, “But it’s always a little scary, isn’t it?”  There are no words to describe how comforting I found her empathetic remark.

Being wheeled to this most recent surgery, I received no such comforting question or concern. I was taken a short distance to the operating room and helped onto the table.  In a surgery just two months prior, a nurse had introduced me quickly to everyone in the operating room, giving me their first names and their function in the surgery, leaving me to wonder fearfully if there would be a quiz afterwards!  This time, however, there was only the quick press of the oxygen mask over my face and the staccato instructions of the anesthesiologist to, “Breathe!  Breathe deeply!”  (Of course, since I am horribly claustrophobic, just having the darned mask pressed onto my face made me do nothing but instinctively hold my breath in complete terror, followed by the rapid-fire, quick, short breaths of a full-blown panic attack.  Perhaps this is a reaction for which anesthesiologists should be schooled in their method of approach.)

But, despite my claustrophobia, my lonely distress and anxiety, the image of my friend’s candle, burning brightly for me, shone in my consciousness. I found myself focusing on it during that brief journey to the operating room.  The image calmed me, reassuring me that I was not truly alone; that the prayers and concern of others were surrounding me.  A memory swam up into my consciousness, a poem I had written years earlier, Just a Light Left Burning, and I found myself reciting the lines like a mantra as I was carried into the coma-like sleep of anesthesia:

Just a light left burning for me
in my window of darkest pain;
just safe harbor, refuge, retreat
sheltered sanctuary from rain.

Just a kind hand, steadying me
when I stumble a rocky path;
just a heart’s strong, balancing beat
when I settle my face at last

to the shoulder, stable and sure
of a long-cherished friend who shares
light embrace, encircling me
in the knowledge that one soul cares.

Weeks afterwards, my friend told me that the candle she lit had burned throughout my three-hour operation (which had, of course, begun later than actually scheduled). Despite guttering a few times, the candle had continued burning until a call from the phone tree assured her that I was out of surgery and doing well.

But, in my mind, that candle is still burning, guiding me through the darkness, lighting my path with the beacon of caring and friendship.

If you enjoyed this essay, you might also appreciate “Twenty Hours After Surgery”, which you can find by scrolling down this page to the Archives.  It was published May 15, 2018.  And, as always, if you liked this post, feel free to share it!

The Cat Who Wanted to Stay

If you don’t believe in animal communication, I don’t expect this essay to convince you.

In March of 2021, my sweet big tomcat fell ill unexpectedly.

Now, as any cat owner will tell you, a cat who barfs all over the carpet (the carpet exclusively; never the linoleum or vinyl. A cat will walk half a block to avoid throwing up on any easy-to-clean surface)—anyway, a cat who throws up is nothing extraordinary. Cats are barf machines. So when, early one Sunday morning, Puffy Socks refused his breakfast and vomited, I thought nothing of it. I rubbed some hairball medicine on his paw, earning as dirty a look as any cat owner can be awarded.

But he stopped eating, and, more frighteningly, stopped drinking.

I had encountered this sort of problem before. A nauseated cat will not eat or drink, but failure to stay hydrated can kill the animal quickly.

So I forced water into my poor sick little guy, dropper by dropperful. I tempted him with fresh, cold bottled water poured into a tumbler—don’t ask me why, but cats often prefer drinking from a tall tumbler rather than stooping to drink from a water dish. But Puff grew worse, and finally desperation found me packing him into his carrier at 4:30 in the morning and racing down the road to an emergency veterinary office.

Hundreds of dollars later, all I knew was that he was a very sick animal. He had been hydrated, given anti-nausea meds, prodded and poked and X-rayed. I learned only that Puff, once a feral, had suffered a broken leg at some point, and that he had only one functioning kidney—bad news for a cat who had stopped willingly drinking water.

More trips to my regular veterinary practice followed, with very little change in either his illness or a diagnosis. When I refused an unaffordable CT scan, the veterinarian—the one I didn’t like at the practice, since the vet I usually saw was off work—washed her hands of us. She warned me that Puff probably would not last the month, but refused to even prescribe pain meds, so that my poor little cat would at least not be miserable.

The next night, holding my sick pet cuddled on my shoulder, I stroked him and told him what I thought he needed to hear: “It’s okay if you want to go, sweetie. Mommy will miss you. But you don’t have to stay. You can go if you want to.”

And then came the moment which you may choose not to believe. For, as clearly as if he had spoken the words aloud into my ear, I heard him answer, “I want to stay.”

I could have doubted the reality of what I had just experienced. I could have told myself that I had experienced an auditory hallucination. But I did not. Instead, I took a deep, shuddering breath, hugged his little orange-furred self closer, and answered, “Okay, Big Boy. If that’s what you want, we’re going to do everything we can so you can stay with me.”

I won’t pretend that suddenly everything turned around; that Puff abruptly began to heal; that the despicable vet relented on his treatment; that we didn’t experience more episodes of terrible illness; that I didn’t rack up nearly $2,000 in bills, or make another rushed trip to an emergency office. But from that moment on, both my little cat and I were working toward a different goal: not to let him leave, easily, but to get him better.

A Reiki master for several years, I did not practice the art much, but I had never used it as regularly as I did now on my sick little cat. It didn’t seem to be making much difference, but…Reiki goes where it’s needed, my own Reiki Master Teacher had instructed me. So on Easter afternoon, driving home from my Dad’s house, I suddenly, urgently, knew that I must stop at the nearby pet store. I walked back to the cat food aisle, wondering if I could find a food that would not cause my little cat nausea.

And I did.

Within a few weeks, the cat whom I had been told would be gone in a month or less was recovering.

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He ate without vomiting; gained some weight; began to sun himself and scratch evilly at my carpet once more. He was definitely not as robust and strong as he had once been, but he was no longer at death’s door.

Reiki goes where it’s needed. My little cat needed a food he could digest. I needed to find that food.

My preferred veterinarian returned to work and prescribed medications that I could keep on hand for any return bouts of Puff’s still-undiagnosed illness, warning me that it could recur at any time. I accepted that I might not have this sweet animal’s company for a long lifetime. But I knew now just how strong our bond was, and how much I would do to help him—and how much he wanted to be with me.

It’s been a year now since I was told that my big orange boy hadn’t long to live. It’s not all been smooth sailing, but he is still here; still eating his special food, still scratching my carpet, still cuddling on my shoulder to purr; still kissing the faces of favored friends.

The Cat Who Wanted to Stay is still part of my life. Every day I have with him is a gift. And for that I am unimaginably grateful.

If you enjoyed this post, you might also like “The Cat Who Thinks He is a Dog”, which you can locate in the Archives, below, dated June 15, 2018.

Customer Service, Act III

Small businesses, take note!

In January, my son-in-law (unvaccinated) and daughter (vaccinated and boosted) contracted Covid-19. Amazingly, I did not come down with the disease; neither did my three-year-old granddaughter. Which is how I, at the age of not-quite-68, came to be quarantined with said three-year-old granddaughter for nearly a week.

And remained sane. Both of us. Imagine that.

It wasn’t easy. At one point, my darling grandchild glared at me, remarking pointedly, “Too many sleepovers!” I agreed, especially as she was the only one actually getting any sleep. I haven’t yet figured out how a child that small could expand to fill two-thirds of a queen-size bed. Add my cats, and make that three-quarters. At one point, I slid right off to hit the floor—hard. Then came the evening that I found myself holding her close to apologize when I’d snapped at her. She’d burst into tears. “You’re making me sad,” she told me between sobs. I tried to comfort her, apologizing over and over; telling her that I was mean and grumpy and she didn’t deserve to be snarled at. “What can I do to make it better?” I asked, and she responded, “We could kiss,” suiting action to her words before hopping off my lap, happy as pie.

What kept the two of us from total nuclear meltdown was her fascination with her newest toys, a dollhouse and an antique babydoll crib inherited from her mother’s own childhood. These, along with a package of dollar shop surprises left on our doorstep by a thoughtful relative, prevented implosion.

Happily (or not, as you will see), days before quarantine descended upon us I’d ordered numerous accessories from various sellers for the dollhouse. A few of them arrived while we were in seclusion, adding new interest to her toy and staving off boredom. Others were due soon, I assured her.

Or were they? I watched my e-mail almost hourly, searching for a shipping notice that did not appear.

Now, in the era of online shopping, we’re all pretty familiar with shipping notifications. Notification in one to two days, superb service. Three days, good. Four days, average. Five to six days, a little slow. Seven to eight days, worrisome. Is the item out of stock? Nine to ten days… Hmmm. The shipper should really provide reassurance: “We value your business. We’ll ship your order soon”. Eleven to twelve days, well, the buyer almost certainly believes that they’re about to be billed for an item that will never arrive.

Day 10 rolled around. I emailed the supplier, a shop specializing in dollhouse accoutrements, explaining that I hadn’t received a shipping notice and asking simply, “Is there a problem?”

Receiving no response to my query, on Day 12 I emailed again, noting that I’d received neither a shipping notice nor a reply to my question. My card had already been charged, I said; my bill was due soon. If it happened that I did not receive the items, I would have to dispute the charge on my credit card bill.

That earned me a reply! The supplier canceled my order.

Dismayed and irritated, I responded that I hadn’t asked that my order be canceled; I just wanted to know when/if my items would ship! The reply I received sent my head spinning off my shoulders. Referring to one of my recent blog posts (Same Argument, Different Decade), which the supplier had apparently read after seeing the link below my signature on my querying email, the seller now quoted me, repeating, “Words have power”, and sniping that I should not threaten a credit dispute for unshipped merchandise.

Say what?! This woman had managed to read my blog post, yet could not be bothered to respond to my email. She took the time to peruse an 900-word essay, but couldn’t press “Reply” to send a 12-word email: “Sorry for the shipping delay. We value your business. Please be patient.” Then, to plop the cherry on the cake of dreadful customer service, she had the consummate gall to fling my own words back at me, blaming me for cancellation of the order that I had not asked to have canceled.

The seller closed her correspondence with a hypocritical, “Have a blessed day.”

While it’s unlikely she genuinely intended those four final words, my grandchild and I were, nevertheless, blessed, as several friends located and sent us (from other sellers) almost every accessory from the canceled order. And though the items did not arrive in time to alleviate the stress and sadness of a three-year-old child quarantined from her parents, they came with the most important factor: love.

Only a few days later, I had reason to compare this customer service debacle to another failed purchase. I’d ordered a hard-to-find metal polish, which shipped quickly, but didn’t arrive. When I queried the supplier, I received a prompt, shamefaced and abject apology: He’d sent my product to the address of another customer. As a small seller needing the business, he told me, he’d like to replace my order, but the polish wasn’t in stock; he could not promise timely replacement. Would I like a refund?

Within two days, my money had been refunded. Although I was dismayed to not receive the product, I was pleased with the seller’s honesty and businesslike conduct. When the polish is available again, I’ll probably choose his small business when I place my order.

That’s how true customer service is done, les enfants.

Little dollhouse companies in a big Western state, take note!

If you enjoyed this post, there are several others you might like. Same Argument, Different Decade just appeared on January 19. Customer Service, or Not is from March 10, 2018, and We Look Forward to Your Apology was published April 14, 2021. All can be located using the Archives, below. Oh, and do be sure to send me a question through the Comments if you would like to know which dollhouse shop to NOT make a purchase from!

Crinkles

This all came to mind when I dropped my cell phone into the bathwater.

I am old enough that I can recall a time when drugs that are today either banned or at least strongly regulated were sold over the counter. As a child, I clearly remember my parents dispensing paregoric (a type of opium) mixed with kaolin clay to treat diarrhea—one of the more horrific tastes one can experience in a lifetime, I assure you. It was almost better to endure the diarrhea. The cough mixture we kids were given was a sugary syrup compounded with cherry bark extract, alcohol, and codeine. (That was absolutely delicious, by the way.) I know modern parents will shudder upon reading about these treatments. I shuddered myself as a young parent, treating my child’s illnesses while recalling what I’d been given. Nevertheless, the mixtures were once common; everyone used them.

But while I clearly recall the taste and texture of the medicines, I also have a faint memory of the bottles from which they were dispensed—bottles that did not have, as those today do, labels adhering to the plastic (or what would then have been glass). No, those old bottles had paper labels attached to the bottle with just a dot of glue here and there on the front and back. But the most significant feature of those old-fashioned labels was that the sides of the paper were crinkled. Corrugated folds and creases marched up and down the edges of the labels where one grasped the bottle. And these crinkles served a purpose—a dual purpose, actually. If one picked up the bottle in darkness, feeling creases beneath one’s fingers alerted the user to the fact that the contents were poisonous. Take too much paregoric, or too large a dose of codeine, and sickness, if not death, would be the result. The corrugated sides also served a second practical function; they provided a grip. It was much harder to drop the bottle and spill a dangerous substance if the label provided a firm grasp.

This all came to mind the other day when I dropped my cell phone into my little granddaughter’s bathwater. Oh, SHIT! I retrieved it quickly enough that no damage was done, yet it struck me immediately that, had the sides of the case been wavy, there would have been far less chance of this accident. Like those old poison bottle labels, a few crinkles could have averted disaster. That led me to think about the bath scrubby that was so often the bane of my existence as I tried, and failed, to find the little ribbon to hang it up after using it. That stupid little ribbon was always the same color as the nylon net scrubby itself, and, standing there, cold, naked and with dripping hair pouring water into my eyes, I could never find the darned thing. Often after fighting and failing to locate the ribbon, I just furiously tossed the scrubby down into the tub rather than hanging it up to dry. If the stupid ribbon had just been a contrasting or darker color, I could have located it immediately and hung the thing up properly.

Extrapolating from this, I considered how many times I’d dropped the blasted shampoo or conditioner or bodywash bottles because the sides, slippery with water and product, were impossible to hold. The bottles slid right through my fingers and crashed to the bottom of the tub, usually on my toes, and usually when the bottle was still mostly full and heavy. Oww-Oww-Ouch! Extremely bad words deleted, ouch! Just a few wavy crinkles would have solved the problem and saved my cringing feet from yet another onslaught.

Ditto the olive oil bottles. I don’t even want to think about the 2018 Olive Oil Disaster on the Freshly Mopped Floor. I was cleaning up that mess for days and days and DAYS. Not to mention what I found when I did the annual “stop pretending like you don’t know it’s there and pull that bottom drawer out from beneath the oven” cleaning.

Contemplating all this, though, it struck me to wonder why we tend to think of every idea, every concept, from previous generations as “old fashioned” notions that can have absolutely no modern relevance. I’m certain contemporary manufacturers, who spend a fortune on designing products for eye appeal, would never even consider a bottle that did not have a sleek, up-to-date appearance. Not for them a papery label with corrugated sides to provide a grip and alert one that the contents could, if misused, be dangerous. How unattractive a bottle, meant to be used in a wet environment, with wavy indentations that made it easy to hold. How ugly to string a black ribbon on the pale pink scrubby so that it would be easy to spot. How foolish to make a sleek cell phone with ridged and grooved grips.

How old-fashioned.

How sensible.

We could all just use a few more crinkles.

Liked this essay? Then you might also enjoy ” ‘New and Improved’ Just Isn’t”, which you can locate in the Archives, below, from March 25, 2020.